Quality policy:

The quality policy of Capital is to work to recognized codesof practice within the security industry.

The Directors and Management of Capital are fully committedto the requirements of the Quality Manual: all employees must be, and remainfully aware of their responsibilities for the implementation of the Quality Assurance procedures. Each member of the team is responsible for achieving therequired level of quality in their particular activity. Our goals are to consistently provide an outstanding service to our clients, ensuring that each client’s requirements are always met and adhered to. This in turn, creates apositive business relationship between within a caring organization.

The quality objectives of the organization are as follows:-

Understand and adhere to our clients requirements.

Deliver 100% customer satisfaction.

To reduce non-performance on a month to month basis.

To never lose business through poor service or poor communication.

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